![]() The solution consists in a mobile application for emergency calls that collects patient location and health data from a wearable device (smartwatch) and a web application for emergency responders that interacts with patients with the aid of voice analysis and recognition. This paper presents an IoMT solution for medical emergency call scenarios, proposing an ubiquitous approach of patient data collection and response. This is a crucial process for understanding the severity of a citizen state and effectively determining what response should be given. One of the main problems is the collection of citizen’s information and its location and context. Emergency responders face several challenges when trying to give an accurate and above all rapid response. These emergency call systems have become very popular and the proliferation of mobile devices and the mobile network have also facilitated the use of these services. These services typically offer through telephone calls access to medical services that ranged from advice to on-the-spot response to hazardous situations. Today and all around the globe there is a national emergency service in almost every country. A research agenda is recommended to further investigate suicide among ERS within Canada, and the impact these suicides have on colleagues, families and friends. Finally, the literature search identified a particular lack of research relevant to the Canadian context. The limited research that does discuss ERS suicide is largely restricted to law enforcement and military personnel. The minimal research that has focused on suicide generally discusses ERS encounters with suicide victims and patients, rather than suicide in the context of their personal mental health. The articles revealed that research has primarily focused on the traumatic stress and critical incidents encountered by emergency responders, while little research has been conducted specifically on suicide within these professions. Through a search of multiple databases (PubMed, Web of Science, Medline, Psyc Articles, Psyc Info, Science Direct, CINAHL) and additional hand searching, 40 articles were identified to meet search criteria and provide relevant information on this topic. ![]() The purpose was to determine what research has been conducted on suicide and suicide ideation among ERS, to contribute to knowledge in the area, and also to identify potential research gaps. ![]() This literature review sought to examine the extant literature on the relationship between emergency response services (ERS) personnel and suicide in Canada. More specifically, this research offers the insight that embodies sensemaking benefits from attention being given to callers' non-verbal cues, rather than valuing only one's own bodily experiences and mere verbal descriptions about events. The contributions of this analysis to sensemaking research reside in the revelation that non-verbal cues contextualize and consequently frame the discursive elements of sensemaking. The non-verbal focus in this study extends our understanding of first-order sensemaking within the emergency domain but also in other sensory deprived settings in high-consequence industries. The practices are underpinned by configurations of verbal and non-verbal cues, wherein caller's emotional expressions and environmental sounds are both considered as distinct input. We find that operators use two practices to prioritize the calls: a frame-confirming practice and a frame-modifying practice. Using observations, interviews, and organizational documents, we unveil how attention to the non-verbal cues of callers and their surroundings assists emergency operators to make sense of incoming calls for help. ![]() The use of the telephone restricts sensory perception to a single modality-hearing-which makes both sensemaking and embodied sensemaking more difficult. Emergency calls are high-stake situations characterized by volatile and time-critical conditions.
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